Privacy Policy

1. Introduction

Nimble Lombard Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us when you request services, contact us, or interact with our website. This may include:

• Personal identification information such as name, email address, phone number, and mailing address
• Property information including address, property details, and service requirements
• Payment information necessary to process transactions
• Communications you send to us, including emails, phone calls, and form submissions
• Technical information such as IP address, browser type, and device information when you visit our website

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our tree care services
• Processing service requests and managing customer relationships
• Communicating with you about services, appointments, and updates
• Processing payments and maintaining financial records
• Responding to your inquiries and providing customer support
• Sending marketing communications about our services (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors and scheduling systems
• With contractors or subcontractors who perform services on our behalf
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or acquisition

All third parties with whom we share information are required to maintain the confidentiality and security of your personal data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of sensitive data, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

7. Your Privacy Rights

You have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to object to certain processing of your data

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Nimble Lombard Tree Service
700 Butterfield Rd #282
Lombard, IL 60148
Phone: (630) 467-6768